Help with syncing a lead to QB

Jon W. shared this question 20 days ago
Answered

Hello,


For some reason lead 77115931 is not syncing to QB, days after payments have been made. Can you help push this through to QB for us?


Usually this process works well, but every once and a while we get a stubborn lead that won't sync, any idea why this is happening, and anything we can do on our end to avoid it?


Thank you,

Jon

Comments (1)

photo
1

I would check on the payment reference numbers...you can only use a payment reference # once. If you use it again it will hae already synced the first payment with this reference # and not the second

Leave a Comment
 
Attach a file
You can't vote. Please authorize!