Website cart is not allowing to choose time beyond 12:00 pm

Juan Z. shared this problem 20 days ago
Solved

One client alerted us that the website time picker doesnt go beyond 12:00 pm. This morning, we checked "no" to allow auto booking. I'm not sure if it has anything to do with it because it was working fine before.

Comments (8)

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What is the latest you want the end time to be instead of 12?

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The latest time is 11:45pm. The issue is that when a client is trying to place an order the cart on the website is only showing until 12:00pm (noon). We reverted back to allow auto booking

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This has been fixed!

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We have our developers looking into this further and will advise when we have an update.

Thanks!

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have you guys had a chance to look into this? Our website is not working properly, in the attached image you can see how items are showing not available on a day we are completely open. Is this a issue with io software or with our web developer?

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Hello Juan,

I can fix time showing on calendar urgently. https://prnt.sc/5A9kRxWhpQzg also you can see "continue" button not showing on calendar too.

Have you change default time settings recently on IO preference settings?

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i added the start time and end time in online quoting but remove them since they've been blank all the time. We received a small order and due to that we set auto-booking to "no" but later send a support ticket to get that fixed and reverted back to accepting auto-bookings. That's when we noticed the issue. And yes, the "continue" button is not there.

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will this issue be resolved before the weekend?

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Yes I'll be available from 9:00 A.M. to 10:00 P.M. IST Time Zone and can be available on weekend too for urgent issue.

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Hey Juan, I can see issue of continue button fixed and also time showing from 12:00 A.M. to 11:45 P.M. I think support fixed it OR you removed default time from IO dashboard and that might be fix it. once you set default time on IO its sync to wordpress database and then that show on front end of website.

If you have any issue please let me know I'll fix it and I'm available on IST (Indian Standard Time) Zone and I can do fix on weekend too.


Thanks.

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Thank you so much! I checked on the computer and it works well. Issue remains on mobile, I’m using an iPhone 15 pro max, the continue bottom is not showing when selecting time unless I pinch the screen to zoom out. In that case, I can see it but I can’t click on it.

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okay I can fix it. I'm developer. please let me know if you want to fix it. there are many other website issues there which I have highlighted and sent to your mail.

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Good news — the issue you reported has been resolved. It may take up to 24 hours for the fix to appear in your account. Please let us know if you have any questions.

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Thank you

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