Payment Declined Email is not firing
Answered
Hi,
I have two locations and only one location (CBB) has successfully sent a payment declined email to the client. The setups look identical. They’re both IO default auto email templates.
Can someone please advise.
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Do you have a lead example for the Bradbury location where this email should have sent out?
Do you have a lead example for the Bradbury location where this email should have sent out?
Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.
Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.
This is still being worked on so please disregard the last email, but I will keep you updated!
This is still being worked on so please disregard the last email, but I will keep you updated!
Hi Cameron, how is the fix coming along?
Hi Cameron, how is the fix coming along?
This has been resolved! If from here on our you notice any of the decline auto emails not going out please let me know, so I can have the developers look again!
This has been resolved! If from here on our you notice any of the decline auto emails not going out please let me know, so I can have the developers look again!
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