Emails not arriving
Not a Problem
I just placed an order under my name on the website. We received the email that a new lead came in but I didnt receive the quote email as a client. This is a common complaint since we switch to io. We had several clients not receiving their emails. As a result, we have to send them two emails, one from io and one from our gmail account. This process is not only bothersome but inefficient. How can this be resolve?
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The same problem
Go to Settings-->Email Center. You do not have any of the automated emails turned on for recent quotes:
Go to Settings-->Email Center. You do not have any of the automated emails turned on for recent quotes:
I activated all of them. I placed another order under my name. no email yet. I placed another order with my yahoo email. Nothing yet
I activated all of them. I placed another order under my name. no email yet. I placed another order with my yahoo email. Nothing yet
On the template you have it set to send 0 days since last lead. This would need to be set at at least .1 days since lead...then you would receive within a few minutes of the lead being created
On the template you have it set to send 0 days since last lead. This would need to be set at at least .1 days since lead...then you would receive within a few minutes of the lead being created
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