Using the backup server is a bad idea unless we indicate you can. Yesterday's issue has never happened before where both live and backup data centers had issues. It would not have worked in that case. I encourage you to review this document: https://rental.software/support/knowledge-base/article/disaster-planning.
Using the backup server is a bad idea unless we indicate you can. Yesterday's issue has never happened before where both live and backup data centers had issues. It would not have worked in that case. I encourage you to review this document: https://rental.software/support/knowledge-base/article/disaster-planning.
The same problem
Yes, apologies...there was a data center outage and we were down for a bit yesterday. Should be good
Yes, apologies...there was a data center outage and we were down for a bit yesterday. Should be good
Is there a backup server when this happens. Tim referenced something available in the help center, but I couldn't find anything.
Is there a backup server when this happens. Tim referenced something available in the help center, but I couldn't find anything.
I think maybe what he is referring to is when we had a connection issue a few weeks ago Joel posted this info:
I think maybe what he is referring to is when we had a connection issue a few weeks ago Joel posted this info:
Normally, if there's an extended outage we will let you know to switch to this server.
Normally, if there's an extended outage we will let you know to switch to this server.
Using the backup server is a bad idea unless we indicate you can. Yesterday's issue has never happened before where both live and backup data centers had issues. It would not have worked in that case. I encourage you to review this document: https://rental.software/support/knowledge-base/article/disaster-planning.
Using the backup server is a bad idea unless we indicate you can. Yesterday's issue has never happened before where both live and backup data centers had issues. It would not have worked in that case. I encourage you to review this document: https://rental.software/support/knowledge-base/article/disaster-planning.
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