Payment didn't sync to QBO

Charity B. shared this question 21 days ago
Answered

Lead #69012187 didn't sync to QBO

Comments (17)

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A dev is taking a look...doesn't look like QBO has synced yet today

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It appears QB still hasn't synced. Any updates?

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Our devs are looking and should have an update soon

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Devs were running into issues w/ this but should be working now

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Thanks. I will check it tomorrow. Hopefully everything will update by then

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I still do not have these payments in QB. I don't have any payments from 7/20-today. We did check & some of these were marked with the duplicate error (see attached). We didn't do anything to cause this. The client makes a payment & then I wait for it to come into quickbooks. That's it.

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bumping this up for someone to see.

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I had several come through but not all. Still missing synced payments for the following leads:

71780717

71505419

71834125

71885063

71898933

71980807

None of these have the QB icon next to the payment in IO.

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A dev is taking a look

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Thanks.

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71863003 is another that didn't sync

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We identified and corrected the remaining QuickBooks sync issue. Lead 69012187 and all seven additional leads you reported—71505419, 71780717, 71834125, 71863003, 71885063, 71898933, and 71980807—are now linked to their QuickBooks invoices, and the outstanding payments have exported successfully.

The QuickBooks sync completed successfully and remains enabled. We also made an adjustment to prevent unusually large invoices from holding up later records. Please refresh QuickBooks and let us know if you find any other specific payment still missing.

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I'm missing one from Lead #71815807

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Another credit payment lead from Friday didn't sync to QB #70294915.

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I have another lead. This time it is a check payment. Lead #71952785

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I have sent this to our developers. Thank you

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The developers have fixed this and the payment did complete the sync to QBO.

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Thanks

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