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Robert E. shared this question 21 days ago
Answered

Trying to setup the banner / badges. I set it up on the All-in-one party speaker and the 48ft Biohazard obstacle course. I sync wordpress, i cleared my cashed. What am i doing wrong

Comments (3)

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I'm not sure what you mean, do you have banners that are supposed to be used on these items?

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Sorry I mean the badges. From the email you guys sent out

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Yes I'm asking for help because I read all that and can't figure out why it's not showing up.

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What item did you add this to?

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Sorry I reread your first email I'm checking on this.

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I have a developer looking into this, I ran a sync on your site and they are still not showing, I will let you know what I have heard back.

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Our developer has advised this feature is only supported in the new plugin. You will need to update your IO plugin in wordpress to the newest version.

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Ok, how do i do that?

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I went to admin login/ plugins / and clicked update. I deleted cashed I even tried private browser still nothing.

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I have our web team taking another look

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I am also having the same issue. I added the badges to all of my inventory. Synced WordPress, made sure short codes were all updated and there are no banners or badges and it also doesn't sort the category pages by availability like mentioned in the most recent update.

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You can follow this guide HERE to update to the new plugin. If you have issues or need assistance please let us know.

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You can follow the following guide below to update your io plugin please let us know if you have issues or need assistance. https://rental.software/support/knowledge-base/article/new-plugin-version-how-to-install-on-existing-site

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Following but my dashboard doest show inflatable office / Setup

86edb03abf8005c93ca104181d27ffc0

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I just broke something. I deactived the old one like it said. Lost all my inventory on my website. I should not be doing this lol im not good at this stuff. please help me

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I followed directions. Mine does not have just "Inflatable office" it only has the old one

59493a2542846a702ed56122fc4e16e3

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I have the new plugin added you will now just need to complete step 2 and login with your username and password on the IO plugin.

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Ok logged in

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Will the badges start to show up now? is that all the steps?

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I have a developer looking because yes they should be but still aren't.

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Should be showing now.

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