Mysterious employee shifts

Casey Z. shared this question ago

Answered

I have employees occasionally report issues with how their shifts appear on the calendar. One specific problem is happening right now. Brian Johnson, Mitchell Johnson, Jackson Brown, and Taylor Pierson have a shift on 6/26 that should not be there.

Here is how I believe it happened: The shift that day was originally scheduled to start at 5:30am. At some point the event time changed and the shfts were changed to a later start time. Somehow the original start time remained as an additional shift.

I will leave those shifts there for as long as you need to gather info. Please let me know when I can delete them.

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Comments (2)

Brittany M. ● 3 months ago

Just to verify, the original shift was for lead 57427443 Umatilla Public Library?

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Casey Z. ● 3 months ago

Yes

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Brittany M. ● 3 months ago

Thank you. Our developers are looking into this now.

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Brittany M. ● 3 months ago

Our developers advised they have implemented a fix to prevent this from occurring again and the warehouse shifts have been removed!

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Casey Z. ● 3 months ago

Thank you!

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IO S. ● 3 months ago

Good news — the issue you reported has been resolved and the fix is now live in your account. Please let us know if you have any questions.

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