IO phone segment limit notifications
Answered
When responding to text via email we don't get any kind of notification if the text reached its segment limit. If this is possible to do, please add it.
We responded to a customer about our cancellation policy with a rock wall via email. "Love that feature btw" later we found that the client never received it even though the email said it sent. So we copied the text and sent it again but this time within IO. That's when we got the notification. We know there is a limit but never pay attention to the length. So if there is a way that when the API receives an email to send as a text and it's too long that we get some sort of email notification. That would be amazing.
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We have our developers looking into this request further and will advise when we have an update.
Thanks!
We have our developers looking into this request further and will advise when we have an update.
Thanks!
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