Signable doc issue

Chad B. shared this question 6 hours ago
Pending

We just had lead #60573907 sign the customer pickup signable document. The link on the app took them to the appropriate page and everything worked. BUT when I went to look at the doc on the lead, the doc name says "default," and it's the default IO contract template with the signature my default one is not there.


A little more context. If I uncheck the default box of the customer pick up form, then it shows the IO default contract. on the link. If i go to each lead and set the signable document manually as customer pick up doc, then everything works as it should

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We have a developer looking into this.

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