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cancelled orders showing up on calendar
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We are having orders that were cancelled show up on the warehouse manager's (NY) calendar. For example: 1014885. They went to deliver today only to find out that it was cancelled. It was canceled since yesterday after 4:30pm.
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If you are speaking of the workers calendar, then this is why. We don't delete shifts when you mark the status of a lead canceled. You have to delete the shifts if you are canceling the lead. We will likely come up with a way to make this easier, but as of now, there are reasons that we don't feel comfortable doing this automatically.
If you are speaking of the workers calendar, then this is why. We don't delete shifts when you mark the status of a lead canceled. You have to delete the shifts if you are canceling the lead. We will likely come up with a way to make this easier, but as of now, there are reasons that we don't feel comfortable doing this automatically.
ok, i will let the sales managers know. out of curiosity, did this change from the past? it seems that this issue came up relatively recently.
thanks
ok, i will let the sales managers know. out of curiosity, did this change from the past? it seems that this issue came up relatively recently.
thanks
No, it's always been like that.
No, it's always been like that.
ok.
thanks
ok.
thanks
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