Intermittent Last Name Required Error on Quote Form
Pending
Hello,
We’re having an intermittent issue affecting some customers (I’ve also been able to trigger it once myself).
When a customer fills in the quote form and clicks Submit, it sometimes throws the error:
“Please enter last name”
This happens even when the Name field is already filled in (e.g. John Doe). If the customer clicks submit again, the quote usually goes through without any changes.
I’ve been unable to find anywhere to disable the “last name required” validation. Are you able to make the Last Name field not required for submitting a quote, or advise where this validation can be adjusted?
Thanks for your help.
Kind regards,
Joshua
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I am having our developers take a look into this and will update you when this has been resolved!
I am having our developers take a look into this and will update you when this has been resolved!
thank you, ill be in bed so if the best way is to disable the hole name being required, I'm fine with that. its 1am atm :D
thank you, ill be in bed so if the best way is to disable the hole name being required, I'm fine with that. its 1am atm :D
Ok sounds good!
Ok sounds good!
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