Importing invoices into Quickbooks

Lyana S. shared this question 3 months ago
Answered

I am having problems with the automatic import of financial transactions into Quickbooks, the import is not being carried out automatically and the connection with Quickbooks is dropping.

Comments (7)

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It looks like your integration for QBO wasn't showing active in IO. It's fixed now. It will take a little time today for it to catch up

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Good morning,


I am currently having the same problem, the last import was on 06/23, could you please check, please.

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Go to Settings-->Quickbooks and be sure the integration is in green and active

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No, it's in red, so it's not active, how can I regularize this situation?

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You should be getting an alert email for QB deactivation whenver this happening. This is currently being sent to the company email. If this happens go to Settings-->Quickbooks and be sure it's active. The deactivation can happen if there's any sort of disruption...or if QB is sending us a lot of errors.

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I understand, so how can I reactivate the connection and synchronize all transactions from 06/23/2025 until today?

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If this happens go to Settings-->Quickbooks and be sure it's active...click on the integration and check the active checkbox

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