URGENT: Items not displaying in Categories

Nicholas H. shared this problem ago

Solved

Items are not showing up in the categories as they used to. For example, I have combos in the Bonce and Slide category as "Primary" box checked and also in the bounce house category but without the box checked. It seems as if all of the items are only being shown once. That is leaving categories like Dry Slides and Holiday Themed completely empty. Any help is greatly appreciated!

The same problem

Comments (5)

Chad B. ● 12 days ago

Same issue category:Bounce Houses

For me.

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Eric E. ● 11 days ago

Same for me as well.

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Shane H. ● 11 days ago

Hello Nicholas, Eric, and Chad,

Thank you for bringing this to our attention. We are seeing this bug on multiple user accounts. Although a cause is not yet known, we have a developer currently working on it.

I will send over an update as soon as we know more.

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Nicholas H. ● 11 days ago


<html lang="en">
<head>
  <meta charset="UTF-8">
  <title>Thank You</title>
  <style>
    body {
      display: flex;
      flex-direction: column;
      align-items: center;
      justify-content: center;
      height: 100vh;
      margin: 0;
      font-family: Arial, sans-serif;
      background-color: #fff0f5;
    }

    h1 {
      font-size: 3rem;
      margin-bottom: 20px;
      color: #ff4d6d;
    }

    .heart {
      width: 100px;
      height: 90px;
      position: relative;
      transform: scale(1);
      animation: beat 1s infinite;
    }

    .heart::before,
    .heart::after {
      content: "";
      position: absolute;
      top: 0;
      width


<html lang="en">
<head>
  <meta charset="UTF-8">
  <title>Thank You</title>
  <style>
    body {
      display: flex;
      flex-direction: column;
      align-items: center;
      justify-content: center;
      height: 100vh;
      margin: 0;
      font-family: Arial, sans-serif;
      background-color: #fff0f5;
    }

    h1 {
      font-size: 3rem;
      margin-bottom: 20px;
      color: #ff4d6d;
    }

    .heart {
      width: 100px;
      height: 90px;
      position: relative;
      transform: scale(1);
      animation: beat 1s infinite;
    }

    .heart::before,
    .heart::after {
      content: "";
      position: absolute;
      top: 0;
      width

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Eric L. ● 11 days ago

I'm not sure a little CSS will help this issue. To me it seems like its exiting a loop when its populating items or something, as the item only shows up in the category that you set as the primary first, no matter how many else you saved. Perhaps the load function is exiting while its running through the array of categories, maybe while its filtering the list of inventory? Definatly seems related to some kind of page builder. Check your typescript.

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Nicholas H. ● 11 days ago

My comment above is HTML code that is just a message that says "Thank you" with a beating heart..

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Tim B. ● 11 days ago

Im having full categories go empty out of nowhere. one minute its only one category and the next minute its multiple

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Shane H. ● 10 days ago

The developer working on this issue is hopeful that it has been resolved. He is running one last sync on all affected sites and will confirm that this has been resolved in the morning. I will update this ticket as soon as I know more.

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Christian G. ● 9 days ago

This should be fixed now. Your category pages should now be displaying all items correctly again.

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Nicholas H. ● 9 days ago

It looks like everything is back to normal, thanks!

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