extensions for IO phone

Ryan F. shared this question 12 months ago
Answered

When I am setting up extensions it is asking for a ring schedule to select. It is only allowing me to select one ring schedule. We have multiple office people that work different days and different hours. How can I set up an extension so that it will ring to whoever is working? Do I create them as a group and then it will route to whoever is in that group but only according to their unique ring schedule?

Comments (2)

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well, I guess that doesn't work. If you have to create a ring schedule for that group to add it to an extension. And in order to that everyone on that ring schedule has to be on the same schedule. How can I create this extension to work so it is not ringing their phones outside of their individual ring schedules?

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There's not a way to do this...only one schedule w/ a group or worker per extension

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well dang. So you pretty much can only have one person or have multiple people all working at the same time.

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