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Paying without signing the contract

Thomas C. shared this question ago

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Had a customer pay in full for an event WITHOUT signing the contract. The problem is they want a refund stating they didn't sign the contract for the event and found someone cheaper. The items were booked for a month and I lost the rentals I could have booked to someone else, if they would have cancelled sooner than the day before the event. My lawyer said I have to refund thier money since they didnt sign the contract! Is there a way to prevent this? This needs to be fixed!

The same question

Comments (4)

IO S. ● 6 years ago

I've altered your contract page template to not allow payments until after the contract is signed. Thanks!

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Thomas C. ● 6 years ago

Thank you!

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William R. ● 6 years ago

can i get this added to my account as well

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IO S. ● 6 years ago

William, this is done.

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Cindy L. ● 5 years ago

is this done on all contract templates? even ones I created?

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Cody S. ● 5 years ago

Cindy, If you do this on your account it does effect all contract templates.

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Cindy L. ● 5 years ago

Please do this to my account sign first then pay

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Cody S. ● 5 years ago

Cindy, I have added this code to your payment area to accomplish this.

 style="~~empty(*contract_status*)~ ~display:none~~;"

Cindy, I have added this code to your payment area to accomplish this.

 style="~~empty(*contract_status*)~ ~display:none~~;"

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Mark N. ● 5 years ago

I need this added to my account..

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Cody S. ● 5 years ago

Done

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Barbara . ● 5 years ago

Could I please have this done on my accounts as well please for both locations?

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Cody S. ● 5 years ago

This was completed

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Eduardo P. ● 5 years ago

Can I get this done also? Thanks

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Noah W. ● 5 years ago

This was completed

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