"You might also be interested in"

Jose G. shared this question ago

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Hello, Under the "you might also be interested in" section at the bottom of a page, I would like to prioritize what is seen there. Example I have a dry slide which can come with water, however the water slide is in the water slide section. I would like to have the water slide to appear first at the bottom so clients can see and select. I want to do this for each item page as each item in inventory has something particular I would like the customer to see first. Unless you suggest a better way of displaying this.

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Comments (4)

Brittany M. ● 3 years ago

Hello,

You can prioritize which upsell item is listed by going to Settings-->Inventory-->Select your unit-->Upsell-->Type in the name of the items you would like to upsell with the unit, click 'add' and 'save'.

Thank you

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Jose G. ● 3 years ago

Ok, I followed your instructions, and nothing happened. None of the items I placed in the upsell portion show in the "you might also be interested" section. However other changes I made on the page did update. What now?

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Jose G. ● 3 years ago

I just read an article on upselling:

"We use the following techniques in order to prioritize what items to display:

Popularity of Items
Exclude Cousin Items (Items with the same name as something rented but technically a different unit).
Satisfaction Rating of Customers (This is taken from survey results).
Availability (Items must not be booked for other customers).
Selected Up Sell Items (You can choose these in the Up Sell area of the rental. These override all other priorities)."

Apparently the last bullet point does not work. I hope you can help.

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Brittany M. ● 3 years ago

Looking at your upsells for the superhero mega dry, I do see the the games that you had added. It appears there is a limit to the amount of upsells that will show.

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