Email not working

Dave L. shared this question ago

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error message when i send-

Test SPF

Error: Check your SMTP settings. Error details: Client error: `POST https://graph.microsoft.com/v1.0/me/sendMail` resulted in a `403 Forbidden` response: {"error":{"code":"ErrorAccountSuspend","message":"Account suspended. Follow the instructions in your Inbox to verify your account., WASCL UserAction verdict is not None. Actual verdict is Suspend, ShowTierUpgrade."}} Warning: The company email should be the same account as the SMTP login. Account Details

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Comments (4)

Greg H. ● 23 months ago

is this an IO email or a private email outside of IO?

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Dave L. ● 23 months ago

godaddy email conected to IO

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Dave L. ● 23 months ago

all fixed thank you

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Greg H. ● 23 months ago

Try logging into go daddy direct and confirm your credentials and make sure you have all the info in IO set correctly it's usually a password issue

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Susan M. ● 23 months ago

When I go to your Email Preferences you are no longer logged into your email. I believe if you are using GoDaddy you now have to login through Outlook? You will want to go to Email Preferences and "Grant Outlook Permision"

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Dave L. ● 23 months ago

all fixed! thanks susan and greg

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