Email send error

Greg H. shared this question ago

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I just got this error and need help i cant send

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Comments (5)

IO S. ● 7 years ago

Sorry, try it again please!

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Greg H. ● 7 years ago

worked

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John B. ● 7 years ago

I am getting the same error. Doesn't matter what email address I am sending to. Can you help?

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Duane S. ● 7 years ago

I'm getting a similar message for Gmail, please help.

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IO S. ● 7 years ago

Make sure your email address in Settings->Company Details is the same that you used in Settings->Email Settings. If they don't match, Gmail will reject the email. I suggest you revoke your permissions in Settings->Email Settings and then do it again if it still is not working.

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John B. ● 7 years ago

I did this and still not working.

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Duane S. ● 7 years ago

Still doesn't work after revoking permission and loading it again multiple times. Email in Company Details does match Email settings. In Company Details, there is a spot for password/confirm password under account email. When I open to edit, the password is always blank. I'm not sure if this has anything to do with it.

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IO S. ● 7 years ago

Thanks. We are looking into it and should have it working shortly.

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IO S. ● 7 years ago

This is now fixed. Sorry for the inconvenience.

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Duane S. ● 7 years ago

Thanks for the quick fix. Email is working

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