emails bouncing

Tom S. shared this problem 28 hours ago
Known

In the last 24 hours our emails are bouncing suddenly. For the past 4 days we have sent 3,300+ newsletters. Could we be getting flagged for spam?

We set a slow delivery to avoid that.

Comments (3)

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I have a developer taking a look Tom I will let you know as soon as I hear back.

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When you're sending in large volume, some may start bouncing. They should automatically resend after some time. You can send us a lead number and screenshot of the error, and we can look into it further.

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The regular bouncing alerts have been coming in as customers unsubscribe from our newsletter, that’s normal. What started happening yesterday is that our IO emails going out to current leads are now bouncing. Wondering if we have been identified as spam causing it because of the volume of newsletters. And Microsoft also had an update

Sent from my iPhone

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Could you send a screenshot of the error you're seeing?

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