Packing List Templates messed up

Greg H. shared this question 13 months ago
Answered

I have had my packing lists printing correctly for a year or so but today they started printing laid out differently and now a 1 page take 2 etc

this is how it shows up on the screen when i say print

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but when it gets to the print utility it looks like and pirnts like this on paper

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what has happened to create this issue

its not the template because it shows correct before it gets to the print utility screen then it goes haywire

Comments (21)

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I will have a developer look into this for you! I will let you know as soon as the issue is resolved.

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as always thank you for your quick response ;)

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Of course! We should have this resolved by the end of the day.

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any update on this issue

i went to print my packing lists for this week and its all still messed up

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unfortunately not yet.

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here is some more info. it is 100% related to the print utility

here is a sample report from the events screen using filters

one line item but when i click on the printer icon and it opens the print utility it shows 2 pages for a 1 line report

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Hi Greg! They should print out normal now. Let me know if you're still having issues.

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The packing list sheet is working now but the print out from the events screen uisng the printer icon still adds blank page to the print out

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I let them know about your issue and they had it fixed for you. Everything should be working now!

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great is all works as normal again


thanks for all your help

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i hate to say it but the packing lists are still printing wrong

the Green SHeet works

but red yellow are still doing 2 pages

these need fixed

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and theses

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here is a scan attached of several that are printing wrong

it seems most are packing list reprts

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I went ahead and let the developers know, so as soon as they get back to me I will get back to you. So sorry that this is still an issue!

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When did you start having these issues?

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i noticed it last thursday but got busy friday and didnt have time to address it until monday

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So the last time they printed correctly was Wednesday?

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I'm gonna say so I usually print my week packets Tuesdays or Wednesdays

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Everything looks back to normal! Hopefully you don't have anymore issues, but please let me know if you do! Have a great day.

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thank you so much

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of course!

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im back to this issue again

here is the print ui screen shot

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but it should look like this

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no changes made in our system yet again it switches to the messed up look


can you help get this fixed please

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I have developers taking a look, will advise when we have an update

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We’ve tried printing from the print utility and it appears like it should. We cannot duplicate the issue, can you let us know what you are doing differently to cause it to print incorrectly? Or let us know the steps you are taking so we can try to replicate.

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i just looked at it and it was still doing the same issue

then i get to making a video to show you and when i clicked print it worked


IDK what changed..

thanks for looking at it

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Thanks for the update, let us know if you have issues again with this.

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