damage waiver removed from certain items
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We have a few items we staff that we do not want the damage waiver on. I cannot figure out how to remove it.
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We have a few items we staff that we do not want the damage waiver on. I cannot figure out how to remove it.
In the promotion and fee you can remove those items from the included items :)
Setting > Promotions and Fees > Damage Waiver
In the promotion and fee you can remove those items from the included items :)
Setting > Promotions and Fees > Damage Waiver
you need to set up a filter to not charge on certian items like this yours will vary based on how you have your items set up but this is the basics
then in the promo and fees add the filter to the fee with the second image example
you need to set up a filter to not charge on certian items like this yours will vary based on how you have your items set up but this is the basics
then in the promo and fees add the filter to the fee with the second image example
Yes you can now add filters for damage waiver. You are currently setup on the legacy promo/fee and would need to switch to a filter type. Here is the article with the first steps on setting up and for this to work you must be using autosave.
Yes you can now add filters for damage waiver. You are currently setup on the legacy promo/fee and would need to switch to a filter type. Here is the article with the first steps on setting up and for this to work you must be using autosave.
go to this video at 36:20 it will show you how to set up the new damage waiver and make it work with filters
https://www.facebook.com/inflatableoffice/videos/1367365007336335
go to this video at 36:20 it will show you how to set up the new damage waiver and make it work with filters
https://www.facebook.com/inflatableoffice/videos/1367365007336335
Ryan I'm going to rebuild this for you, can you please let me know the item names you do NOT want the damage waiver applying on?
Ryan I'm going to rebuild this for you, can you please let me know the item names you do NOT want the damage waiver applying on?
The damage waiver was set up exactly the same as that. 10%. I just deleted the entire waiver it is not been working properly at this location at all. I could provide the lead but now that I've deleted the damage waiver it is no longer calculating. It is the most recently under the foam froggy location for a foam cannon. I have never had a problem with the damage waiver and I've been using one for years. The issue only seems to be at this location first I could not get it removed from two items I needed to remove from announced calculating crazy amounts. I did figure out the higher amount was because the customer and the quote was not able to choose a window of time so it calculated 8:00 a.m. to 11:00 p.m. on an hourly rental rate and then came up with a damage waiver based on that 15 hour time frame but when I change the time frame it would not recalculate the damage waiver. I wish there was a feature to override or delete the damage waiver? I tried deleting it into just comes back. I know you can add a discount for the same amount but it looks really strange for the customer to see that
The damage waiver was set up exactly the same as that. 10%. I just deleted the entire waiver it is not been working properly at this location at all. I could provide the lead but now that I've deleted the damage waiver it is no longer calculating. It is the most recently under the foam froggy location for a foam cannon. I have never had a problem with the damage waiver and I've been using one for years. The issue only seems to be at this location first I could not get it removed from two items I needed to remove from announced calculating crazy amounts. I did figure out the higher amount was because the customer and the quote was not able to choose a window of time so it calculated 8:00 a.m. to 11:00 p.m. on an hourly rental rate and then came up with a damage waiver based on that 15 hour time frame but when I change the time frame it would not recalculate the damage waiver. I wish there was a feature to override or delete the damage waiver? I tried deleting it into just comes back. I know you can add a discount for the same amount but it looks really strange for the customer to see that
We have this working, go ahead and give it another try.
We have this working, go ahead and give it another try.
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