signatures are showing up as an IP address and the date

Cindy B. shared this question 3 hours ago
Answered

Why are the signatures on the contract showing up as an IP address and a date and not a signature? The printed name is showing, just not the signature of the person.


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Comments (3)

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Unforunately, it recorded this dot they made as their signature

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so if there is only a stray dot the system puts in an IP address in place of a signature?

Should I clear it and have them resign? Is there a way to prevent this from happening again as I've had 2 customers like this so far.

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that's up to you. If something were to come of this the ip address and typed named would hold up in court

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