Time clock punches did not record last week

Casey Z. shared this problem 4 hours ago
Pending

My employees' punches did not record last week, March 2-5. We did get two punches late in the day on the 5th.

More info:

Punches did record for unscheduled shifts, but did not record for scheduled shifts.

Punches were made on the worker app and on the worker site (broser).

At least one of these punches did record last week, but it is gone now. We know that because we looked at it to confirm what time an employee clocked in. That was Jackson Brown on 3/4, at approx 9:04am


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Comments (1)

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Additional info: Last week was the first week that shifts were scheduled in the new planner.

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The punches are in the worker activity logs. Before we do anything, I am going to wait to see if you guys can restore the punches and any notes they made with those punches. I can't see notes in the log.

Feature request: Add timeclock notes to the log

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Having a dev take a look and will let you know if we need any more info to research

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