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Zip Code Issues or re-populate

Greg H. shared this problem 8 years ago
Not a Problem

I we enter a zip code wrong on an order and then need to correct it, when we enter the new zip code it does not re-populate the city field.


Can this be fixed?


Also when you enter the updated correct zip code correctly it does not change the delivery charge when you use the distance method

Comments (3)

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You have to clear the city field and then enter the new zip code.


You have to check recalculate or clear the distance charge and then click update to tell it to recalculate the distance charge.


We can't auto update these things cause there are times when a user would not want to have them update automatically.

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But doing all the re calculate stuff will make you loose any special pricing correct?


Just asking, why wouldn't someone want the info to repopulate to the correct information when the zip is changed? That confuses me.. Because they could be loosing delivery fees if it doesn't repopulate correctly?


Maybe I am missing something.

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Clearing out any one particular field will recalculate it when you save/update.

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Recalculate the cleared field or the full lead?

When i tested on 1189790

I set the Generator to 100.00 which is normally 300.00


Changed the location from

Hurricane 1st Church of NazerineMain StreetHurricane, WV 25526

Delivery fee 20.00


to


1st Baptist Of Saint Mary'sMarina Area 2nd Street to riverSaint Marys, WV 26170

Delivery Fee 110.00


When i click on update it changes the info but not the delivery rate

when i check the recalc box and then click update it fixes the delivery rate but then updated any changed pricing i have changed from the default rates.


I know that is how it works, but to change a zip code and delivery rates by using the recalc button would require us to either remember the changed rates or take the possibility of losing money if something was marked up or upsetting the client if something was marked down.


Is there a way to allow the delivery changes to delivery information and charges change or recalculate independently from the rest of the items?

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Change the zip, blank out the "Delivery Fee" field, and click "Update/Save"


Don't check "Recalculate." Blanking a field out (not typing "0" in it, but clearing it out) will force a recalculate just on that field.

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