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Write-Offs

Tom S. shared this question 10 years ago
Answered

For those customers who have not made payments, can we add write-off to the drop down list of payments?

Best Answer
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Any changes to this list affect all customers, so we are reluctant to make changes to it. In your case, I recommend not putting a payment into IO and instead dealing with it in your accounting software. Technically, you did not receive a payment.

Comments (1)

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1

Any changes to this list affect all customers, so we are reluctant to make changes to it. In your case, I recommend not putting a payment into IO and instead dealing with it in your accounting software. Technically, you did not receive a payment.

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