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Workers don't see their jobs

Brett B. shared this question 10 years ago
Answered

When I assign a worker for an event I send them an email to either accept or decline the job. My workers are commenting that when they accept the job it takes them to a map screen. And when they log into the worker site, they can't see any of their jobs that were assigned to them. So right now they don't know when they're working and what jobs have been assigned to them.

Best Answer
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Clicking to "Accept" a shift does bring them to the browser as expected. It brings them to a page that just shows information about the shift they accepted, not their whole calendar. Logging in from this page might be broken at this time. We'll look into it. However, If they navigate to their schedule as they would normally, rather than trying to get there through the email link, they should see the whole schedule.

Comments (2)

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Clicking to "Accept" a shift does bring them to the browser as expected. It brings them to a page that just shows information about the shift they accepted, not their whole calendar. Logging in from this page might be broken at this time. We'll look into it. However, If they navigate to their schedule as they would normally, rather than trying to get there through the email link, they should see the whole schedule.

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Here is the Lead ID # 717464. Amanda Martinez is assigned to this event. She states that when she logs into the workers site her calendar is blank with no events assigned to her. But when I log in to the worker site I see that she is assigned to this event. I'm not sure how to fix this.

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