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With the new editor, we cannot manually change emails etc using the WYSIWYG option.
Solved
Whenever we click within the email body make a change or add a note to a customer, the cursor appears where it should, but the text appears at the bottom of the page or cell. Can't seem to click/edit within any of our existing emails. We're trying to make some changes in email center but cannot.
I just tried to duplicate, and now when i click on a spot the cursor shows up for one 'blink', then moves down to bottom of page/cell.
attached for an example
Files:
Screenshot 2017...
This is a known issue with the editor we used. Their developers have said it should be fixed soon. In the meantime, the way I get around this is by highlighting a bit of next near where I want my cursor, then use the arrow keys to move the cursor to where I want it. Sorry for this inconvienientce.
This is a known issue with the editor we used. Their developers have said it should be fixed soon. In the meantime, the way I get around this is by highlighting a bit of next near where I want my cursor, then use the arrow keys to move the cursor to where I want it. Sorry for this inconvienientce.
Is this attached part of the same issue? I cant modify this email, for example, because of this notice....
Is this attached part of the same issue? I cant modify this email, for example, because of this notice....
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