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why isnt a signed lead - im not getting notification in my inbox
Answered
re lead # 975691 is an example where customer signed and returned and we never got notification
re lead # 975691 is an example where customer signed and returned and we never got notification
On the log tab of the lead, it shows the email was sent to the two specified contacts. It may have been filtered into a spam/junk box.
On the log tab of the lead, it shows the email was sent to the two specified contacts. It may have been filtered into a spam/junk box.
not the case, not in junk or spam
not the case, not in junk or spam
Are you recieving other signed contract notifications from other leads?
Have you checked both email accounts that the log shows it went to:
partyplanner@skyhighamusements.com
hpaulettesamson@gmail.com
We did notice that your mail server for skyhighamusements.com is categorizing our emails as spam and the alert email was sent but bounced back and not delivered to your inbox.
Are you recieving other signed contract notifications from other leads?
Have you checked both email accounts that the log shows it went to:
partyplanner@skyhighamusements.com
hpaulettesamson@gmail.com
We did notice that your mail server for skyhighamusements.com is categorizing our emails as spam and the alert email was sent but bounced back and not delivered to your inbox.
WE are not getting emails for contract requests or confirmation emails when contracts are signed
WE are not getting emails for contract requests or confirmation emails when contracts are signed
Your email address partyplanner@skyhighamusements.com is blocking our alert emails. You need to use a different email address for your alerts or configure your email service to stop blocking us.
Below is the message we receive whenever we try to email you:
<partyplanner@skyhighamusements.com>: host
inbound.skyhighamusements.com.netsolmail.net[206.188.198.64] said: 554
5.7.1 The message from (<alerts@inflatableoffice.com>) with the subject of
(Quote Generated - ID# 989085) matches a profile the Internet community may
consider spam. Please revise your message before resending. (in reply to
end of DATA command)
Your email address partyplanner@skyhighamusements.com is blocking our alert emails. You need to use a different email address for your alerts or configure your email service to stop blocking us.
Below is the message we receive whenever we try to email you:
<partyplanner@skyhighamusements.com>: host
inbound.skyhighamusements.com.netsolmail.net[206.188.198.64] said: 554
5.7.1 The message from (<alerts@inflatableoffice.com>) with the subject of
(Quote Generated - ID# 989085) matches a profile the Internet community may
consider spam. Please revise your message before resending. (in reply to
end of DATA command)
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