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Why do I receive 2 alerts when scheduling

Guest shared this question 7 years ago
Answered

When I add a worker to a schedule I receive an alert on my phone. Then, shortly after, I receive a second alert that says there is a change to my schedule. Why am I receiving 2 alerts for the same schedule and how can I eliminate the second when, in fact, it is reiterating tere original schedule and there is no change.

Comments (2)

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Can you send us the lead ID of one that did this recently? It might be a bug.

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I'm only seeing the "shift assignment reminder" email sent to you and the worker on lead 2802585, not a shift change email. Do you have the email itself that you can forward to support@inflatableoffice.com? Sometimes shift emails are difficult to track down for us because they're logged in several places.

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