Undocumented, ill-conceived spam filter

Andrew K. shared this problem ago

Solved

This morning, without prior notice or later explanation, InflatableOffice began rejecting all of our customer's contact requests with the error "No links allowed".

Please:

Document this kind of change.
Provide a means to opt out.

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In case you need to know:

To provide context for our sales staff when interpreting messages, our contact form adds its own URL beside the customer's message.
It's common for our customers to include a link to their organization or event website. We expect and encourage this.

The same problem

Best Answer

Joel A. ● 5 years ago

So sorry for the issue! I've made a change to exclude you from this change.

Comments (2)

Cody S. ● 5 years ago

This was a quick fix for a flood of spam emails some of our users got. We didn't realize any of our users had fields encouraging URL's. We'll update this ASAP.

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Joel A. ● 5 years ago ●

So sorry for the issue! I've made a change to exclude you from this change.

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Andrew K. ● 5 years ago

Thanks.

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