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Unable Open Reservation!

Paola . shared this question 9 years ago
Answered

Hello, We are unable to open a reservation for this coming Saturday 6/13. It is listed under the name of NA in Millington, NJ.

Comments (3)

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I'm able to open it using Chrome. Try the following trouble shooting methods:


  1. Be sure you are using either Chrome, Firefox, or Safari on Mac (Not Internet Explorer)
  2. If you aren't on IE, you may need to disable browser plugins (called "extensions" in Chrome)

Browser plugins modify the way the browser interprets the code we send to you. Often, the browser plugin "Adblock" will mess things up in IO, but other plugins can too.

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Hi Guys,


We have no extentions or plug ins. Also, this appears to be happening only with this one reservation in IO. Can you please look in to this ASAP? This event is reserved for tomorrow, and we have absolutely no visibility for the customers date.


Thanks!


Harold

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The organization name was NA. There were lots of leads with that in the organization name, so the filter wasn't working well. I changed the organization to the person's name, which is what we recommend if there is truly no organization. You can do this by clicking the "N/A" checkbox next to the organization field. It will show when you click on it now. Also, searching by the lead ID would have worked before I fixed this. Thanks.

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