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trouble with vendor PO(s) emailing to vendor

Anthony L. shared this question ago

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Trying to send vendor(s) PO from with in the system and and they are not receiving and the email is not showing up in log

The same question

Comments (3)

IO S. ● 6 years ago

What is the Lead ID you are sending these through? Are you getting any particular error messages, or are they just telling you that they aren't recieving them?

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Anthony L. ● 6 years ago

2185695- lead ID-they have stated that not recieved--

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Anthony L. ● 6 years ago

just checked again-- in one says that it has been sent in log-- no record at vendor

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IO S. ● 6 years ago

I just hit the send button on that and it went out when you were checking. The vendor email is sent automatically 30 minutes after the last edit on the lead (to give you some time to make changes). If you need it to go earlier, you have to click the email icon. This is what I did as a test and it went out.

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Anthony L. ● 6 years ago

Waiting to hear back from second vendor that I sent out to as well-- I see they are being sent now-- but not showing in their inbox-- testing with another

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Anthony L. ● 6 years ago

This is what the vendor is seeing -- from the PO sent out

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IO S. ● 6 years ago

Was there supposed to be an attachment to the last reply?

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Anthony L. ● 6 years ago

Here is the email that I received back from vendor

The only link here says unsubscribe-please advise-

Bettina Skye

imdb

Reel

facebook.com/bettina.skye

www.bettinaskye.com

-----Original

Message-----

From: NJ Fun Services <events@njfunservices.com>

To: bettinaskye <bettinaskye@aol.com>

Sent: Tue, May 9, 2017 8:08 am

Subject: Purchase Order for 6/9/2017 event

Please click the link below to view and sign for your event

purchase order. Thanks.

NJ Fun Services

open Unsubscribe

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IO S. ● 6 years ago

We never wrote it to work with the old quote pages. You are still using the old quote pages. I suggest that you upgrade. We can assist if you have trouble.

https://www.inflatableoffice.com/support/knowledge-base/article/customize-the-customer-quote-page

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Anthony L. ● 6 years ago

Can you help me with this-- thanks

Jenn

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IO S. ● 6 years ago

I've done it. Thanks.

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