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The site seems very slow right now, got a "server not available" error 2x in last 1/2 hour

jason h. shared this problem 10 years ago
Solved

Internet connection is fine as are other sites. Just a heads up

Best Answer
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Both of our servers seem to be operating fine. There may be a slow connection to one of the servers for you. You can test nap.inflatableoffice.com and wave.inflatableoffice.com to see which one is the slow one for you.

Comments (10)

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Both of our servers seem to be operating fine. There may be a slow connection to one of the servers for you. You can test nap.inflatableoffice.com and wave.inflatableoffice.com to see which one is the slow one for you.

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Both seem fine. Site has been running fine for the last 45 minutes or so but was crawling for about 5-10 mins.

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Thanks, will keep an eye on it. Let us know if it happens again.

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I too have noticed the program lagging in a big time way. When choosing categories, I have blue arrows beside them and have to wait for them to load before choosing a category. This results in big lags in conversation with the client as they choose their items and I cannot keep up. When saving a lead, I get the "please wait" everytime now and it can take up to a minute to save.

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I'm not seeing any of these issues. The categories do load in the background, but it was fast for me (only took a few seconds for all of them to load). Saving was also very fast. Was there a specific lead ID it is happening on? Do you have anything that could be slowing down your internet or computer?

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It is happening to all 5 computers in our office, and for about a month now. Any other program we have loads instant, and website clicks are instant.

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BTW, when I hit update in a lead, it takes 26 seconds for all of the categories to load before I can click on the. They have blue dots beside them and until the blue dots are gone, I cannot click that category.

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We are seeing the exact same thing on our end. It would seem that there is a LOT more lag time now and it's running slower and slower.

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I will look into optimizing the speed on loading the categories of items.


You should be able to click on a category that has blue dots next to it and when you do, they should turn green and that category will load next.

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I was able to make a significant speed improvement to this. It will be out on our next release.

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