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System is allowing me to book a parent even though 1 child is reserved

WILSON C. shared this question 8 years ago
Answered

1 child of "Mega Obstacle Course" is booked for 5/14. Lead # 1292938 (Child = Obstacle Course Only)


Yet I'm able to book the Parent #lead ID 1387896.


How or why? This would have put me in a major bind had I not seen it myself.

Comments (4)

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I think this has to do with something in the "Structure" of the item not being correct and/or the inactive child affecting it. We're looking into it more.

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great, thank you.

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Hi Ken,


Lead # 1387896 has a delivery window set after the event. This can happen if you set the delivery window, then change the event times.

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awwwww......yes, you're right. Thanks!

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