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Status changed from Contract to Complete, cannot determine why
Answered
Lead 2075993
Here is log entry.
4/23/201712:31amCustomerStatus: Contract -> Complete
Can the customer change the status? Event was originally scheduled on 4/22/17, but was changed to 5/20/17 on 4/21/17. Here is the log.
4/21/20173:48pmxxxx00.000.76.117Event Start Time: 4/22/2017 3:00pm -> 5/20/2017 3:00pm
Event End Time: 4/22/2017 9:00pm -> 5/20/2017 9:00pm
Sales Rep: -> xxxx
Setup Window Start: 4/22/2017 2:30pm ->
Setup Window End: 4/22/2017 2:30pm ->
Tear Down Window Start: 4/22/2017 9:00pm ->
Tear Down Window End: 4/22/2017 9:00pm ->
Also, the setup and tear down windows remained on the lead. I had to remove them manually.
Thanks for the help.
The same question
It says 'Customer' for this, but it was actually our system that did that. Sorry for the confusion.
It looks like a bug when clearing the setup/teardown windows it didn't reset a hidden date field we use when determining this. I'll get it fixed.
It says 'Customer' for this, but it was actually our system that did that. Sorry for the confusion.
It looks like a bug when clearing the setup/teardown windows it didn't reset a hidden date field we use when determining this. I'll get it fixed.
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