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Restrict Booking
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How can I restrict autobooking so that a customer can't book for same day rentals?
How can I restrict autobooking so that a customer can't book for same day rentals?
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, I think the setting you're looking for is under settings online quoting and then you restrict the number of days out you want to allow a customer to auto book an event
, I think the setting you're looking for is under settings online quoting and then you restrict the number of days out you want to allow a customer to auto book an event
When we do conflict checking normally, we have it check the event start time, but add in any setup time and travel time at the front end of the event. Similarly, we also add in Teardown time and Travel time back to the warehouse. So if you had 2 events book RENTAL A on the same day, you would have enough time to travel to the first event, teardown, go back to the warehouse, and travel to the next event and set up before it's start time.
That being said, we also have some other things that can factor in. We have what we call, "soft conflicts" which would allow you to put a "buffer" around event times so that customers can't autobook events that have tight turn around times. By default, our soft conflict buffer window is 45 minutes. Meaning if you have less than 45 minutes to get it back out of the warehouse from the first event to the second, it will prevent autobooking and show in Yellow as a conflict (red would be your typical "hard" conflict). We can adjust this 45 minute buffer to anything you'd like.
If you want to adjust the amount of time an item needs to "recover" after an event (just individual inventory items, not the whole account), there is a setting for each rental too in it's Advanced Features are. So maybe after someone rents a cotton candy machine, you need 24 hours to clean it before you can send it back out, you can add 24 to it's "Recovery" field.
When we do conflict checking normally, we have it check the event start time, but add in any setup time and travel time at the front end of the event. Similarly, we also add in Teardown time and Travel time back to the warehouse. So if you had 2 events book RENTAL A on the same day, you would have enough time to travel to the first event, teardown, go back to the warehouse, and travel to the next event and set up before it's start time.
That being said, we also have some other things that can factor in. We have what we call, "soft conflicts" which would allow you to put a "buffer" around event times so that customers can't autobook events that have tight turn around times. By default, our soft conflict buffer window is 45 minutes. Meaning if you have less than 45 minutes to get it back out of the warehouse from the first event to the second, it will prevent autobooking and show in Yellow as a conflict (red would be your typical "hard" conflict). We can adjust this 45 minute buffer to anything you'd like.
If you want to adjust the amount of time an item needs to "recover" after an event (just individual inventory items, not the whole account), there is a setting for each rental too in it's Advanced Features are. So maybe after someone rents a cotton candy machine, you need 24 hours to clean it before you can send it back out, you can add 24 to it's "Recovery" field.
, I think the setting you're looking for is under settings online quoting and then you restrict the number of days out you want to allow a customer to auto book an event
, I think the setting you're looking for is under settings online quoting and then you restrict the number of days out you want to allow a customer to auto book an event
I try when I can
I try when I can
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