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rental item not showing up in instant quote

Steve O. shared this question 9 years ago
Answered

my tent is not showing up - it is set active.


thanks

Best Answer
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I believe if you go to the rental itself in the settings and click "select pages" while your editing it, you'll see that the quote page you are wanting to view it on is not selected.

If this is not the case, can you send us the exact name of the rental, the username you're logged in with, and the quote page that it isn't showing up on so that I can investigate what your not seeing?

Comments (5)

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1

I believe if you go to the rental itself in the settings and click "select pages" while your editing it, you'll see that the quote page you are wanting to view it on is not selected.

If this is not the case, can you send us the exact name of the rental, the username you're logged in with, and the quote page that it isn't showing up on so that I can investigate what your not seeing?

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the item is the 20 x 20 MQ tent.

bkpr is the username

the problem is on the page that people see when they select the blue instant quote button. The tent is not show on the inventory list.


not sure what you meant by "select pages"

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1

Go to the item at Settings->Inventory->20

x 20 Marquis Tent. Edit it. There is a link to select pages to show

it on. It is not set to show for your bounce kingdom page. You need to

check that box and save the inventory item.

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That solved it. Seems redundant to set an item as active and have to set pages active as well. Thank you.


D

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If you don't select any pages, it will be active for all. The issue occurs when you set some of the pages.

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