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Remove survey rating for one item
Answered
I know you guys can remove an entire survey for us... Can you remove a customer rating on a single item, without removing the entire survey? Sometimes a customer rates the item based on something not related to the item (ex: it rained so we didn't use it - not satisfied), or we have fixed the problem, so it no longer applies.
The same question
Sorry, the only option is to delete and redo the survey with corrected
data.
Sorry, the only option is to delete and redo the survey with corrected
data.
Ok, that works! I will just save the survey results then go back and enter it myself. I also see an option to delete that myself; I don't remember that being their before. Thanks!
Ok, that works! I will just save the survey results then go back and enter it myself. I also see an option to delete that myself; I don't remember that being their before. Thanks!
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