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Quotes incomplete/ Update Quote Question

Joshua V. shared this question 4 years ago
Answered

For example # 6387641

I been getting a couple leads that are not complete.

Also can I not update a quote and see the distance charge change? For example if I change/update an existing address and click update nothing seems to change for the distance charge. I would have to create a new lead with the correct address and all.

Comments (1)

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This is because the customer didn't finish the quote but it was still "captured". In this case the customer also didn't receive the quote confirm since they didn't finish filling it out. You will also want to check the "recalculate" box at the bottom of the quote to update the distance charges.

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