Please make these adjustments to our customer survey...

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Hi team!

Thanks for everything you do for us.

We have some edits to our customer survey. Could you please make these edits for us? If you have questions, please e-mail Stephanie@SplendorForYourGuests.com.

Thanks so much,

Nil

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In

subject line, change 'customer' to 'client'.

Customer

satisfaction survey completed from __________.

Customer Satisfaction

How satisfied were you with our:

(Rank 5=Best, 1=Worst)

Booking Process:

Customer Service:

Friendliness at Event: Ease of

rental process:

Competence at Event: Ease of

shipping process:

Promptness:

How satisfied were you with the following rentals?

Would you rent from us again?

If you know anyone who would be interested in our

help/service/products would you be be comfortable sharing their information

with us?

Name:

Number: Email:

Did our staff leave anything behind Was anything left behind that needs to be picked up?

What importance were the following factors in planning your event?

(Rank 5=Most Important, 1=Least Important)

Customer Service: 5

Selection of Items: 5

Total Cost: 5

Availability of Items: 5

Company Reputation: 5

Did you know we offer products for purchase?

If you had a photographer for your event, would you mind sharing

their contact information? We would love to contact him/her for event photos

and permission to share them for inspiration for other clients.

Name:

Number: Email:

Please write a review of our company below for the benefit

of our staff team and potential customers

clients. Thanks!