"Payment Received" to include the amount received/current balance?

Stephen E. shared this question 4 years ago
Answered

I would like to know the amount they paid/what they still owe without having to open the lead if possible.


Is there a way to modify the variables involved similar to how I can with the emails that go to the customers?

Comments (9)

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Yes, we can add columns to your leads view...would you like me to add paid and balance due?

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That'd be great! Can this information also be included in the emails I get when a customer makes a payment?


Thank you!!!

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No, sorry, I am unable to update the email alerts at this time, but we can put it on your leads page.

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That will work. Thank you!

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No problem, these columns have been added. Please let us know if you needed anything else!

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Can this information also be included in the emails I get when a customer makes a payment?

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Go to the email center and add what variables you would like to email template. To find all the different variables for payments go to Settings-->Template Variables

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Which template is sent to me when the client pays. I can't seem to find it. This is for me to see and not the client.

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You want to change the alert to you? These templates are not available to be changed...only the emails for customers

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