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Parent/Child Quantity Discrepancy
Answered
Our obstacle courses have started displaying the incorrect quantities when the "availability checker" is used.
Any combination of obstacle course whether it's a single child item or the parent item containing 2 childs, will show "2" as the quantity available though it is only listed as "1" in the inventory count in IO?
This seems to be a new issue? Can you check the make up of our obstacle courses and why this is occurring as it's misleading to the customer.
Check any example from here: https://www.jumpingcastlehirebrisbane.com.au/jumping-castles/obstacle-courses/
I've added this to our product development system so the developers can look into what is causing this bug. I apologize for this inconvenience, I'll let you know of any updates.
I've added this to our product development system so the developers can look into what is causing this bug. I apologize for this inconvenience, I'll let you know of any updates.
Hey Richard, Joel was able to fix this issue. Let us know if you need anything else!
Hey Richard, Joel was able to fix this issue. Let us know if you need anything else!
That's great. Thank you!
That's great. Thank you!
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