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Parent/Child Quantity Discrepancy

Richard J. shared this question 5 years ago
Answered

Our obstacle courses have started displaying the incorrect quantities when the "availability checker" is used.

Any combination of obstacle course whether it's a single child item or the parent item containing 2 childs, will show "2" as the quantity available though it is only listed as "1" in the inventory count in IO?

This seems to be a new issue? Can you check the make up of our obstacle courses and why this is occurring as it's misleading to the customer.

Check any example from here: https://www.jumpingcastlehirebrisbane.com.au/jumping-castles/obstacle-courses/

Comments (3)

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I've added this to our product development system so the developers can look into what is causing this bug. I apologize for this inconvenience, I'll let you know of any updates.

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Hey Richard, Joel was able to fix this issue. Let us know if you need anything else!

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That's great. Thank you!

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