parent item made inactive and children are gone

R.J. F. shared this question ago

Answered

I was trying to figure out how to make a parent item a child and one of the other children the parent. I couldn't figure it out.

I made the parent inactive and now I cannot find any of the structure items in the inventory list under active or inactive. The children are still showing on the website however.

please help. thanks

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Comments (2)

Susan M. ● 5 years ago

When you go to edit a child item there is a spot on the right hand side near the save button that says "unlink" child. You can unlink and then relink in the order you need. Let me know which items and what you are tying to achieve and I can help with this if you are unable to unlink and link yourself!

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R.J. F. ● 5 years ago

I saw the unlink option, but only on the children. I needed to make the parent and a child and one of the children a parent.

However, the entire family is GONE! When I moved the parent to inactive, hoping it would let me make one of the children a parent, they all vanished.

I need help finding them. They are not under active or inactive rentals.

It is the radical obstacle course family

thanks

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Susan M. ● 5 years ago

I have them back, they are all unlinked right now, so you just have to re link the way you need them!

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R.J. F. ● 5 years ago

gotcha. thanks, I get it now!

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R.J. F. ● 5 years ago

can I add an existing item as a child?

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Susan M. ● 5 years ago

Yes! Let me get a screenshot to show you where...

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R.J. F. ● 5 years ago

ok, I see under advanced features how to add a child from existing items

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Susan M. ● 5 years ago

See screenshot...go to Advanced Features section of rental and can enter here

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