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Order didnt go 'active' after deposit was paid??
Solved
2493545
7/24, processed deposit for more than required amount, however, it apparently didnt go green status "Deposit Paid" as we noticed it was blue today. Log shows no changes, other than today manually moving it from blue to green. This could easily lead to a disaster...any idea why it happened or how to avoid?
When payments are created on the back end, or a contract is marked as signed by entering a contract received date, we don't automatically switch the status. This is something we may change.
When payments are created on the back end, or a contract is marked as signed by entering a contract received date, we don't automatically switch the status. This is something we may change.
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