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Order 795772

Edith A. shared this question 9 years ago
Answered

An item showing as overbooked when it isn't

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hi


On the order 795772, there is one item (S10 - TUFTED CLUB SOFA IN SILVER), is highlighted in red as it's overbooked. we have 15 in stock. 8 are being used for another order (LEAD ID: 801022), so it leaves 7 in inventory which are on this order, however they are showing as overbooked by -1. Please advise why this happened and if it can be fixed. Thank you!

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This is actually overbooked I think. It looks like parts of it are used by the TUFTED CLUB SECTIONAL - Metallic Silver. The sofa is rented on leads 795772 (qty 8) and 926104 (qty 7). The sectional is rented on lead 801022 (qty 4, which equals 8 sofas). You should double check to make sure you have enough. I don't think you do, since you are requesting 23 and show only 15 in inventory of the sofas.


I can confirm that the popup is incorrect and should show the other lead as well as a higher overbooking amount. We will look into fixing the popup information, but the conflict checking is working as it should.

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