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New quote pages problem

Tom S. shared this question 10 years ago
Answered

As I review the new quote pages, my first category, Moonbounces, I see that some of the copy is cut off. There must be a limit that requires my editing to conform, I am guessing?

As I get past the Moonbounces and go to Combos, I notice the same, but when I click on slides, I am knocked offline. Customers apparently can't load up too many at one time?

I am still exploring why and when this is happening.

Best Answer
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I'm not seeing anything similar when I try it on my computer, but I think there could be a lot of factors involved to replicate this (browser window size, screen resolution, ect). If you can, send an email with a screen shot, and maybe some information on what you've filled out on the form already (date would be important if you're displaying rental avialibility to the customer).

Comments (2)

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1

I see part of the problem anyway, when the slider is all the way down after viewing all of the selections and another category is selected, the image that appears is at the bottom of the new page which can be dark and appear to be offline. The slider can be moved up to regain the page images. But this can be confusing to a customer.

photo
1

I'm not seeing anything similar when I try it on my computer, but I think there could be a lot of factors involved to replicate this (browser window size, screen resolution, ect). If you can, send an email with a screen shot, and maybe some information on what you've filled out on the form already (date would be important if you're displaying rental avialibility to the customer).

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