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New Lead Entry

Greg H. shared this question 8 years ago
Answered

I have noticed some strange behavior when trying to enter a client.


I type in a name for a new client but it tries to populate it from the current database.

When the lead is in fact new the drop down of saved leads stays open and we have to click somewhere else on the fields to get it to close to then continue on


We enter into the name field when this happens

Comments (1)

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We've had customers report a similar issue but we haven't been able to reproduce it. It has something to do with your web browser's autofill settings fighting against our built in auto-fill for the customer. Usually hitting the tab key to move to the next field is faster.

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