Multi Vendor Request Response Bug

Jonathan Belgrave shared this problem 3 years ago
In Progress

Hello IO Team,


I encountered a bug with the multi-vendor request option for vendor items. Here's what's happening.


Looking for a face painter, I choose the multi-vendor option and save the lead. I then use the email tool to send all contractors the request.


Contractors respond BUT their requests do not come in individually showing their individual availability and pricing. They all come back showing as the first vendor. I cannot tell which is available or not and at which price.


Also a suggestion: I think that the requests in multi-vendor should be sent out at as BCC or individual emails.


Thanks for creating this feature. We are getting a lot of good feedback from it. There are a couple other small bugs/annoyances that I have noticed with it that are very hard to explain in an email.

Comments (2)

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I tracked down the source of the issue, and have the team working on a fix now.


"Also a suggestion: I think that the requests in multi-vendor should be sent out at as BCC or individual emails."

They do get sent as individual emails, but in the interface before you send it, it does appear as if they get sent as a "group message." The vendors won't see the other vendors email address or the fact that there was more than one request sent.

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This has been fixed in the code and will go out with our next release.