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Link Quantity not working correctly

Jessie O. shared this question 7 years ago
Answered

I have chairs setup with an accessory of "setup/strike" @.25 per chair. When customers are ordering multiple chairs and selecting this option, it is only quoting them for 1 accessory. I have the accessory set at unlimited qty and link quantity with chairs. Can you please look into this?

Comments (2)

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In my testing so far it has worked. Do you have an example lead I can look at to see where this happened? I'm thinking it may be a browser difference in my test vs when the customer can do it.

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We found the isssue. We'll get it fixed. You had to do some things in a proper order in order to replicate it.

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